/* Grupo flotante: botón Nueva incidencia + notificación */
.incidencias-flotante-grupo {
    --inc-btn-offset: 20px;
}

#btn-incidencias-flotante {
    right: var(--inc-btn-offset);
    top: var(--inc-btn-offset);
    left: auto;
}

.inc-soporte-notif {
    display: none;
    position: fixed;
    right: 92px;
    top: 20px;
    pointer-events: auto;
    z-index: 50;
    transition: right 0.45s cubic-bezier(0.4, 0, 0.2, 1);
}

.inc-soporte-notif--visible {
    display: block;
}

.inc-soporte-notif--visible .inc-soporte-notif__badge {
    animation: inc-soporte-badge-entrar 0.55s cubic-bezier(0.22, 1, 0.36, 1) both;
}

.inc-soporte-notif__badge {
    color: #fff;
}

/* Burbuja de alerta integrada (debajo del badge) */
.inc-soporte-notif__alerta {
    position: absolute;
    right: 0;
    top: calc(100% + 10px);
    width: min(280px, calc(100vw - 32px));
    z-index: 12;
    opacity: 0;
    transform: translateY(-8px) scale(0.96);
    transform-origin: top right;
    transition: opacity 0.28s ease, transform 0.28s cubic-bezier(0.22, 1, 0.36, 1);
    pointer-events: none;
}

.inc-soporte-notif__alerta--visible {
    opacity: 1;
    transform: translateY(0) scale(1);
    pointer-events: auto;
}

.inc-soporte-notif__alerta-cola {
    position: absolute;
    right: 16px;
    top: -6px;
    width: 12px;
    height: 12px;
    background: #fff;
    border-left: 1px solid rgba(238, 90, 111, 0.25);
    border-top: 1px solid rgba(238, 90, 111, 0.25);
    transform: rotate(45deg);
    box-shadow: -2px -2px 6px rgba(0, 0, 0, 0.04);
}

.inc-soporte-notif__alerta-inner {
    position: relative;
    background: #fff;
    border: 1px solid rgba(238, 90, 111, 0.28);
    border-radius: 12px;
    box-shadow: 0 8px 28px rgba(0, 0, 0, 0.14);
    padding: 12px 12px 10px;
}

.inc-soporte-notif__alerta-titulo {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 13px;
    font-weight: 700;
    color: #e03131;
    margin-bottom: 6px;
    padding-right: 20px;
}

.inc-soporte-notif__alerta-titulo i {
    font-size: 14px;
}

.inc-soporte-notif__alerta-texto {
    margin: 0 0 10px;
    font-size: 12px;
    line-height: 1.45;
    color: #495057;
}

.inc-soporte-notif__alerta-texto strong {
    color: #c92a2a;
}

.inc-soporte-notif__alerta-ver {
    display: block;
    width: 100%;
    border: none;
    border-radius: 8px;
    padding: 7px 10px;
    background: linear-gradient(135deg, #ff6b6b 0%, #ee5a6f 100%);
    color: #fff;
    font-size: 12px;
    font-weight: 600;
    text-align: center;
    text-decoration: none;
    cursor: pointer;
    transition: opacity 0.2s ease, transform 0.2s ease;
    box-sizing: border-box;
}

.inc-soporte-notif__alerta-ver:hover {
    opacity: 0.92;
    transform: translateY(-1px);
    color: #fff;
}

.inc-soporte-notif__alerta-cerrar {
    position: absolute;
    top: 8px;
    right: 8px;
    border: none;
    background: transparent;
    color: #868e96;
    font-size: 18px;
    line-height: 1;
    cursor: pointer;
    padding: 0 4px;
    transition: color 0.2s ease;
}

.inc-soporte-notif__alerta-cerrar:hover {
    color: #495057;
}

@keyframes inc-soporte-badge-entrar {
    0% {
        opacity: 0;
        transform: translateX(20px) translateY(40px) scale(0.45);
    }
    65% {
        transform: translateX(-3px) translateY(0) scale(1.06);
    }
    100% {
        opacity: 1;
        transform: translateX(0) translateY(0) scale(1);
    }
}

@media (max-width: 400px) {
    .inc-soporte-notif {
        right: 78px;
        top: 15px;
    }
}

@media (prefers-reduced-motion: reduce) {
    .inc-soporte-notif--visible .inc-soporte-notif__badge,
    .inc-soporte-notif__alerta {
        animation: none !important;
        transition: none !important;
    }
}